We know you’re excited to light up your space! Orders are processed quickly and dispatched within 5-7 business days after your order is placed, but this may always take longer due to external factors.

Yes, we do! Enjoy free delivery on all orders over €100. For orders under €100, delivery costs will be calculated at checkout.

We aim to make your shopping experience easy and secure. You can pay using iDEAL, Visa, MasterCard, or PayPal, whichever option you prefer.

Absolutely! Once your order is on its way, you'll receive a confirmation email with a tracking link to follow your candles' journey to your doorstep.

Your satisfaction is our priority! If you’re not completely happy with your purchase, you have the right to return it within 14 days of receiving it, provided the candles are unused and in their original packaging. Simply contact us to start the return process.

We handle our candles with care, but if they arrive damaged, please get in touch right away. Send us a photo of the damaged items, and we’ll arrange a replacement or refund as quickly as possible.

We love to treat our customers! Keep an eye on our website and subscribe to our newsletter for exclusive offers and discounts.

We’re here to help! If you have any questions or just want to say hello, head over to our contact page. We’ll respond as quickly as possible!

We’ve got you covered! Visit our Candle Care section for all the best tips on making your Dileesa candles last. For specific candle-related questions, check out our Candle FAQ too.